What our customers think!
FAQ
What's the weight capacity?
What's the weight capacity?
It supports up to 400 lbs on a heavy-duty reinforced metal base with a certified gas cylinder — genuine big & tall construction, well beyond the ~250 lb rating of standard office chairs.
How wide is the seat really?
How wide is the seat really?
The seat surface is 22.8" between the armrests — and when you flip the armrests up and out of the way, usable width expands to 38.6". That's what makes cross-legged sitting (or a pet passenger) actually comfortable.
How far does it recline?
How far does it recline?
The backrest reclines and locks anywhere up to 135°, and pairs with the pull-out footrest — enough to genuinely lounge for breaks, reading, or a between-meetings reset.
What is the tech fabric like, and will pets destroy it?
What is the tech fabric like, and will pets destroy it?
It's a breathable, durable woven tech fabric that's scratch-resistant and easy to clean — it wipes down with a damp cloth, doesn't peel like PU leather, and holds up to claws far better than velvet or leather.
How hard is assembly?
How hard is assembly?
About 15 minutes — all hardware and tools come in the box with clear labeled steps. Casters, gas lift, seat, back — done.
What if it doesn't work for me?
What if it doesn't work for me?
You're covered by a 30-day return window and a 12-month warranty. If anything's off — fit, comfort, or a part issue — contact support and we'll make it right with a replacement or refund.